Incident Response: What to Do If a Password Is Compromised

A compromised password can open the door to serious problems—data breaches, stolen information, and even financial loss. If your business experiences a password leak, don’t panic—but act fast.

As an IT Managed Service Provider, we help businesses respond quickly and effectively when credentials are exposed. Here's what you need to do:

Step 1: Change the Password Immediately

Update the password on the affected account right away. Make it long, unique, and strong.

Step 2: Enable Multi-Factor Authentication (MFA)

If not already on, activate MFA. It adds a critical layer of security even if your password is known.

Step 3: Review Account Activity

Check for suspicious logins, changes, or unauthorized access. Take notes and save logs if needed.

Step 4: Contact Your IT Support Provider

An experienced IT managed services team can help identify the scope, secure systems, and prevent future incidents.

Prevention Is Key

Using password managers, rotating passwords regularly, and training employees on phishing can stop issues before they start.

Need help locking things down? Let’s make sure a password mishap doesn’t turn into a disaster.

📞 Contact us today to learn how we can help with password security and other essential IT support services.